Dr. Kalra presents learnings from his practice at Bharti Hospital on the various needs of patients during the management of diabetes mellitus type 2 (T2DM), with a focus on cardiovascular disease CVD risk assessment. He explores a number of culturally-relevant medical communication practices that help build trust between healthcare professionals (HCPs) and patients, and how these educational efforts result in the implementation of guideline-recommended screening by natriuretic peptide testing (e.g. NT-proBNP), and improved patient outcomes.
Based on the experience in his practice, Dr. Kalra remarks that patients primarily seek symptomatic control, followed by effective glycemic control. Only when the acute phase is surpassed, the focus can shift towards preventative measures in managing cardiovascular risks.
NT-proBNP testing is an established tool for the diagnosis of heart failure (HF)1,2 and, in diabetes mellitus patients, can be used both to diagnose HF in the presence of symptoms3 and to assess the risk of HF development in asymptomatic patients.4 According to Dr. Kalra, if used effectively, NT-proBNP testing can serve as a means to motivate patients towards treatment adherence and aid in informed and shared decision making.
Efficient solutions found in Prof. Kalra's practice on how to use NT-proBNP testing as a valuable patient-education tool
Language: a large number of languages are spoken in India (nearly 800), and conveying complex test results in multiple languages can become challenging. NT-proBNP testing allows the clear and quick communication of a single cut-off value. Patients with NT-proBNP values >125 pg/mL are informed that there is higher use of medication needed and/or referral to a cardiologist.
High number of tests: diabetes patients are often reluctant towards the addition of supplementary blood tests. In these cases, several creative communication approaches are used by making analogies familiar in the cultural background of patients in order to explain in lay terms the importance and value of biomarkers that can help predict their future health status.
Dr. Kalra further highlights the importance of the work of paramedic staff who play a crucial role for the medical education of patients in a non-anxiety producing manner. Diverse communication strategies are explored and shared as brochures, posters, and other supplementary materials using a variety of analogies from everyday life. The result of these efforts is that within Dr. Kalra’s practice about 15% of T2D patients, who were asymptomatic for HF and had high NT-proBNP levels, could be referred to a neighbouring cardiology hospital in a timely manner. Dr. Kalra reported that the use of NT-proBNP testing has allowed informed decision making on the future course of treatment between the physician team (general practitioners and cardiologists) and the patients.
Watch the video to learn about a number of communication tools developed by the Bharti Hospital staff that help simplify medical terms and support the implementation of NT-proBNP screening for patients living with T2D in order to improve their risk assessment for cardiovascular diseases and allow for early detection of HF development as recommended by the American Diabetes Association.2