Service and IT Contracts

This web page provides our customers with information regarding Service and IT Contracting. Here, you'll find our Service and IT Terms and Conditions, as well as available Service Plan Options.

Documentation

Download Service Terms & Conditions
Download IT Solutions Terms & Conditions
Download Roche IT Consulting Services Terms & Conditions

Software Terms

Download Digital Pathology & Workflow Maintenance
Download navify Pathology Lab Advantage and VANTAGE Service Responsibility Matrix (SRM)
Download Third Party End User License Agreements (EULA)

Service Plan Options

Download Core Laboratory, Molecular, and Point of Care Service Plan Options
Download Tissue Diagnostics Service Plan Options
Download navify Service Agreement